Creating a “culture of safety and high reliability!”
The research on high reliability organizations has identified five attributes that these organizations share that keep them on the cutting edge of error reduction:
• A corporate mindfulness that is always sensitive to the fact that healthcare is a “high-risk environment”;
• An awareness that the inherent complexity in healthcare makes risk more probable.
• A preoccupation with errors – every error or near miss is an opportunity to learn and improve.
• A respect for “experts” in the system, no matter where they are in the chain of command; and
• A resilience that allows them to adapt immediately, when necessary.
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Order Paper Now- Based on what you have learned, what do you think is the most important attribute?
- Give reasons for your choice.
- How can you, as a future healthcare leader, create or reinforce this attribute?
Sample Solution
