Write 5 pages with APA style on Socialization Process. I am working at LEVEL since two years ago and I enjoy being here simply because of the atmosphere and the wide space which drowns conversations allowing me a quick browse of my books unnoticed and undisturbed before the opening time.
LEVEL is run personally by the owners, which are a couple, helped by four other managers who work on shifts since LEVEL is open from Mondays to Sundays. These managers divide the responsibility with one managing the kitchen while the other runs the bar in a typical day of operation. People employed are close to 50 performing various tasks and responsibilities taking the positions of servers, bartenders, cleaners, cashiers and cooks.
I am one of the servers who must tend to an average of 100 customers per day. We report to the server supervisor which in turn report to the bar manager. This is roughly the same setup with regards to the bartenders only that for those in the kitchen, where there are no complex tasks, the helpers, cleaners and cooks report directly to the kitchen manager. All employees are required to fill-up a work ticket at the end of each working day for the managers to evaluate. That is because employees are given the leeway to make decisions on their own as they perform their responsibilities. The managers then report to the owners twice a month, with recommendations and other inputs culled from the workers about the needs and affairs of the bar that needs to be addressed.
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Considering the number of employees and the physical space of the bar, there is an ample opportunity for socialization process to take place. I’d like to refer to how Novak defined a strong organizational culture to describe the socialization process at LEVEL. According to Novak, there are three aspects that define the strength of an organization: choice phase, introduction stage and encounter phase.1
The choice phase refers to the selection of employees – the kind of people accepted and the process by which they are accepted. .