Your teacher has set the class a challenge: to organise an event that raises money for a charity. You will have to work as a team to complete the challenge, with each of you taking a different role. The teacher tells you that last year the challenge was not very successful because the teams did not work well together. So before you start

Case Scenario
Your teacher has set the class a challenge: to organise an event that raises money for a charity. You will have to work as a team to complete the challenge, with each of you taking a different role.

The teacher tells you that last year the challenge was not very successful because the teams did not work well together. So before you start planning the charity event your teacher wants all students to research in detail how teams and their leaders work best together.

To complete this assignment, you will produce a multipage leaflet for other members of the class, write a report and prepare a presentation, with accompanying notes. In addition, you will keep a reflective journal, describing and evaluating your preferred ways of working.

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Assessment Task 1 – Working in teams and effective leaders

You must prepare a multipage leaflet that will be given to others in the class. The leaflet should contain 4 sections. Sections 1 and 2 will cover:
• A definition and description of the qualities that make an effective team.
• A description of different styles of teams

Extension activities:
To gain a Merit grade you must also:
• Begin your reflective journal and discuss YOUR preferred team style and the reasons for this. To do this you may refer to a team you know well, or you can use a team in which you currently work or a team that you have been a part of previously.

To gain a Distinction grade you must also:
• Use the journal to explain YOUR approach to building a team

Assessment Task 2 – Effective leadership

In sections 3 and 4 of the leaflet you must provide:
• An outline of the role of a team leader and the skills and qualities needed to be an effective leader.
• A description of different leadership styles.

Extension activities:
To gain a Merit grade you must also:
• Use your journal to explain YOUR preferred leadership style

To gain a Distinction grade you must also use your journal to:
• Complete an evaluation of a specific, individual’s team leadership skills

Assessment Task 3 – Motivating People

You are to prepare a presentation, with accompanying notes, for other students in your group. The presentation should cover:
• An explanation of major theories of motivation
• Key factors that motivate and demotivate individuals in work situations

Extension activities:
To gain a Merit grade you must also:
• Use your journal to assess the factors that motivate and demotivate YOU.

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Assessment Task 4 – Effective Delegation

You are to write a report that:
• Explains what delegation is and the difference between delegation and the abdication of responsibility
• Describes the benefits and risks of delegation for both the manager and the team.

Extension activities:
To gain a Merit grade you must also:
• Describe and assess the Eight steps used to achieve successful delegation

Assessment Task 5 – Influencing skills

Use your journal to:
• Explain what influencing is and how it operates in your working life.
• Describe the actions and behaviours you need to demonstrate when you attempt to influence others.
• Explain the negotiation process.

Assessment Task 6 – Building and maintaining interpersonal relationships

Use your journal to:
• Explain the importance of creating good interpersonal relationships at work
• Explain the differences between positive, negative and constructive feedback.
• Describe the common causes and indications of disagreements within work teams
• Explain different approaches to conflict resolution within the workplace.

Extension activities:
To gain a Merit grade you must also:
• Use your journal to analyse the characteristics of good interpersonal relationships with work colleagues.
• Describe the six step approach to conflict management.

To gain a Distinction grade you must also:
• Use your journal to analyse the characteristics of effective feedback
• Evaluate feedback you have received and assess its effectiveness.

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	Pass	Merit	Distinction
1. Understand the key features of an effective team	1.1 Describe the qualities that make a team effective	M1 Discuss own preferred  giving reasons for their preference	D1 Explain own approach to building a successful team
	1.2 Describe different team style
2. Understand the key features of an effective team leader	2.1 Outline the role of a team leader and the skills and qualities they require	M1 Explain own personal preferred leadership style	D1 Evaluate the team leadership skills of a specific individual
	2.2 Describe different leadership styles
3. Understand theories of motivation	3.1 Describe different theories of motivation	M1 Assess own personal motivating and demotivating factors
	3.2 With reference to leadership theory, identify those factors which are generally considered to demotivate and motivate people in the workplace
4. Know the principles of effective delegation to team members	4.1 Explain the difference between delegation and abdication of responsibility	M1 Describe the ‘Eight-step plan for successful delegation
	4.2 Describe the benefits and risks of delegation to managers and members of a team
5. Know how to influence others	5.1 Explain what influencing is
	5.2 Describe the actions and behaviours of people when they attempt to influence others
	5.3 Explain the negotiation process
6. Know how to build and maintain interpersonal relationships with colleagues	6.1 Explain the importance of creating good interpersonal relationships at work	M1 Analyse the characteristics of good interpersonal relationships with work colleagues	D1 Analyse the characteristics of effective feedback
	6.2 Explain the differences between positive, negative and constructive feedback
	6.3 Describe the indications and common causes of disagreement in work teams	M2 Describe the six-step conflict management process	D2 Evaluate feedback to assess its effectiveness
	6.4 Explain the approaches people use to resolve conflict situations in work teams